Now that Borderlands 3 is out in the wild, we want to thank you, the community, for your continued excitement and support. We wouldn't be here without you.
We also want to ensure that all Borderlands 3 players have the best experience possible, and we've been monitoring your feedback closely since launch. Please keep it coming!
In the spirit of transparency, we'd like to acknowledge reports of certain performance and cloud save concerns that some players have raised. We're working to investigate and address these issues, as necessary, as quickly as possible and will keep the community updated as we have more information to share.
As we work toward more permanent solutions, we'd like to provide some suggestions for how you can quickly troubleshoot certain issues and immediately improve your experience. Please have a look at the reported concerns and potential solutions listed below. You may find a suggestion that you find helpful.
Redeeming reward items for Pre-Orders, Deluxe Editions, or Vault Insider Program
Mission progress in solo play halted after skipping ahead in online co-op
Cloud Saves resulting in lost progress or empty Player Banks
Cutscenes not displaying properly in ultrawide resolution
Changing the language settings
Russian (text only)
Brazilian Portuguese (text only)
Framerate/performance issues on PS4 Pro and Xbox One X